Privacy Policy
Last updated: 15 march 2025
Current Version: v1.1
Please read the following Privacy Policy carefully as they apply to all the services offered by QuikHitch Inc. including our website, Android and IOS application. These Terms constitute a binding agreement between you ("you," "your," or "Member") and QuikHitch Inc. ("QuikHitch”,”Application”,”App”, "we," "us," or "our") in regards to Privacy Policy. By registering or using any QuikHitch services, members consent to agree to all the privacy policies listed here.
Information Collection and Use
The Application collects information when you download and use it. This information may include information such as
- ● Your device's Internet Protocol address (i.e. IP address)
- ● The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
- ● The time spent on the Application
- ● The operating system you use on your mobile device.
We may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.
For a better experience, using the Application requires you to provide us with certain personally identifiable information during Registration. The information that the request will be retained by us and used as described in this privacy policy.
Registration
To access our Application, a Member will have to fill out personal and contact information during registration. This information is used for verification and to contact the Member for various aspects of the Service. We may send occasional promotional material to the Member using the provided information. Members seeking a ride will need to provide bank details.
Cookies
While using our website we will store cookies on the user’s device. Cookies are a small block of data stored on the Member’s device generated by our web server for utilitarian purposes. These are for increasing performance, providing better user experience or help us provide better Service to the Member.
Security
QuikHitch is concerned about safeguarding the confidentiality of your information. We will provide physical, electronic, cybersecurity and procedural safeguards to protect information we process and maintain.
Service Updates
We will send out updates that we deem important to the Member regarding changes in our Services via provided email. These are important updates and Members cannot opt-out.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the us in improving the Application and their service. We may share your information with third parties in the ways that are described in this privacy statement.
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. By using our Services you agree to their Privacy Policies as well. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
QuikHitch may disclose Member provided and collected information in the following circumstances:
- ● As required by law, such as to comply with a subpoena or similar legal process
- ● When we believe, in good faith, that disclosure is necessary to protect their rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request
- ● To trusted service providers who work on their behalf, do not have independent use of the disclosed information, and have agreed to comply with the terms outlined in this privacy statement
Payment Information
Credit card details collected from members will be shared with Stripe(third party service for payments). Direct deposit/Void cheque details will be shared with stripe as well for payouts. QuikHitch/Stripe may also use credit card/direct deposit info for Refunds wherever applicable. We will only store necessary information that is required to process transactions.
Opt-Out Rights
You can stop all information collection by the Application at any time by uninstalling it. To do so, simply use the standard uninstallation process available on your mobile device or through the mobile application marketplace or network.
Data Retention Policy
QuikHitch will retain Member provided data for as long as you use the Application and for a reasonable period thereafter. If you would like to request the deletion of User-Provided Data you have submitted through the Application, please contact us at support@quikhitch.com, and we will respond within a reasonable timeframe.
Account Cancellation
At any point Members can cancel by contacting us at support@quikhitch.com. The account will be flagged for inactivation within a discretionary time period after which their account will be archived. Members are allowed to reinstate their accounts within that period.
Safety and Compliance with Law
QuikHitch will have to disclose your information to courts, law enforcement or government authorities, if and to the extent required by the law. These may be necessary in following circumstances:
- ● to comply with legal obligations and address claims made against QuikHitch
- ● to respond to verified requests related to criminal investigations, suspected illegal activities, or any actions that could expose us, you, or other Members to legal risks
- ● to enforce and manage our Terms of Service or other agreements with Members
- ● for purposes such as fraud detection and prevention, risk evaluation, customer support, product improvement, and debugging
- ● to safeguard the rights, property, or personal safety of QuikHitch, its employees, its Members, or the public.
We will notify Members about these requests unless prohibited by the legal process itself in the manner deemed appropriate by the authorities. If we are prohibited from reaching out by law, we will inform the Member once the process has ended and it is safe and legal to do so.
Changes in Privacy Policy
This Privacy Policy may be updated periodically without any notice. You are encouraged to review this Privacy Policy regularly, as continued use of the Application constitutes your acceptance of any changes.
Contact Us
If you have any questions regarding privacy while using the Application or about our practices, please reach out to us via email at support@quikhitch.com
Version | Date | Changes Made |
---|---|---|
v1.0 | 21 November 2024 | Initial version |
v1.1 | 15 March 2025 | Re-wrote a lot of sections for better understanding |